This course was created with the
course builder. Create your online course today.
Start now
Create your course
with
Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Engage Your Online Community
Module 1: Mindset & Setting Baselines
Welcome ✨ >> Read First
Our Online Community 🏡
Course Benchmarking
Mindset Shift: A Quick Audio Reminder of What Really Matters
Mindset Shift: Conventional Wisdom to Forget Before You Start (9:26)
Choice, Connection, Progress (4:52)
How to Use Our Google Docs Templates (6:00)
Tools of the "Community Engagement" Trade (14:11)
Beginner's Average Metrics (4:14)
Module 1: Completion Quiz
Module 2: Address Assumptions & Stay Open with Research
Intro to Community Engagement Research (4:26)
Live Instruction Session 2022: Deep Dive into Research (79:06)
Research Module Checklist (5:37)
Ecosystem Mapping: Competitor and Inspiration Research (13:50)
🏁 MENTORSHIP CHECKPOINT: Submit work for feedback
Organizational Interviews (11:12)
Surveys (6:06)
Member Interviews (6:47)
🏁 MENTORSHIP CHECKPOINT: Submit work for feedback
Empathy Mapping (9:34)
[BONUS Resource] Survey and Interview Results Deck
Member Personas (4:21)
🏁 MENTORSHIP CHECKPOINT: Submit work for feedback
💎 ACHIEVEMENT UNLOCKED! Assignment Checklist & Module Reward
Module 3: Setting Strategic Constraints with Purpose, Values, and Voice
Introduction to Community Purpose, Values & Voice (2:07)
Live Instruction Session: Purpose, Values & Voice (84:35)
Purpose Statement (16:27)
Translating Your Purpose Statement Into a Galvanizing Tagline (6:22)
🏁 MENTORSHIP CHECKPOINT: Internal & External Purpose Statements
Community Values (6:25)
Community Voice (11:16)
Audit and Improve Your Member Experience (22:36)
Draft Your Community Playbook
🏁 MENTORSHIP CHECKPOINT: Community Playbook
Module 3: Assignment Checklist
Module 4: Skyrocket Your Engagement with Organized Content & Programs
Getting Started with This Module (5:54)
Live Instruction Session: Content & Programs Overview (91:22)
The 7 Content & Programming Categories (23:59)
The 7 Content Categories In-Depth (With Examples & Checklists)
Content Strategy Brainstorming (6:48)
Selecting the Best Ideas: The Decision Matrix Approach (5:51)
🏁 MENTORSHIP CHECKPOINT: Content Brainstorming
Content Swipe File (8:51)
Module 4 Assignment Checklist
Module 4: Completion Quiz
Module 5: Sustain the Engagement
Intro to Validating and Scaling Content (4:59)
Content Calendars and Measurement (11:32)
What to Do if Your Community's Engagement Does Not Increase (10:11)
Planning Meaningful Experiences Workshop Replay (94:27)
🏁 MENTORSHIP CHECKPOINT: Content Calendar
Module 5 Assignment Checklist
Module 6: Set Boundaries with Goals and Metrics
Measurement Foundations (5:32)
Essential Mindset Check: Are you holding these limiting beliefs around measurement? (8:26)
Types of Data (15:54)
Intro to Setting Community KPIs/Goals (9:12)
Establishing Audiences and Their Engagement Goals (10:40)
Working with Stakeholders - Even Difficult Ones (7:40)
Asking Engagement Questions (3:07)
First Draft Metrics (4:41)
🏁 MENTORSHIP CHECKPOINT: First Draft Metrics
Creating Your Final List of Metrics (6:29)
Engagement Dashboards (10:22)
Setting Boundaries with Community Metrics (3:43)
Module 6: Assignment Checklist
🌟 BONUS Resource: Community Strategy and Roadmap Deck forWorking with Stakeholders
🌟 Bonus Resource: Sense of Virtual Community Survey Template
🌟 Bonus Resource: Community Analytics Example Deck
Module 7: Encouraging Engagement for the Long Haul
Introduction to Encouraging Engagement (2:12)
Encouraging Engagement Basics (6:37)
Ways of Encouraging Engagement (10:34)
Encouraging Engagement Worksheet (5:15)
🏁 MENTORSHIP CHECKPOINT: Engagement Worksheet
Module 7 Assignment Checklist
The Wrap-Up
Get Your Completion Certificate & Complete the Course Survey
This Isn't Goodbye!
Creating Your Final List of Metrics
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock